Text Messaging Privacy Policy

 

Last Updated: 1/14/2026

 

At Russell Hinton Co., we value your privacy and the transparency of our communication practices. This policy explains how we collect, use, and protect your information specifically related to our text messaging (SMS) programs.

 

1. Information We Collect

When you opt-in to our SMS services, we may collect:

  • Your mobile phone number.

  • Your name (if provided).

  • Your interaction history (e.g., when you responded to a message or clicked a link).

 

2. How We Use Your Information

We use your mobile information to:

  • Send you updates, alerts, and promotional offers.

  • Provide customer support and respond to your inquiries.

  • Verify your identity or provide one-time passwords (OTPs).

 

3. Consent and Opt-In

By providing your phone number and opting in, you agree to receive recurring automated messages from Russell Hinton Co.

  • Consent is not a condition of purchase.

  • Message and data rates may apply.

 

4. No Sharing of Mobile Information

Important: Russell Hinton Co. does not sell, rent, or lease your mobile phone numbers or SMS consent data to third parties. Your personal information will not be shared with third parties for their own marketing purposes.

 

5. How to Opt-Out

You have full control over your subscription. To stop receiving text messages from us:

  • Reply STOP to any message you receive from us.

  • After texting STOP, you will receive one final confirmation message.

  • If you want to join again, just sign up as you did the first time.

 

6. Data Security

We implement industry-standard security measures to protect your mobile data. Access to your information is restricted to authorized employees who need it to manage our communication programs.

 

7. Changes to This Policy

We may update this policy from time to time. If we make significant changes, we will notify you via a text message or by posting a notice on our website.

 

Contact Us

If you have questions about this SMS Privacy Policy, please contact us at:

  • Email: info@russellhinton.com

  • Phone: 415-206-0150

  • Website: russellhinton.com

Text Messaging Terms & Conditions

 

Effective Date: 1/14/2026

 

These Terms and Conditions govern the Russell Hinton Co. text messaging program. By opting in, you agree to these terms and our Privacy Policy.

 

1. Program Description

Russell Hinton Co. offers mobile alerts regarding orders, account updates, promotional offers, and marketing campaigns. These messages may be sent using an automatic telephone dialing system.

 

2. Opting In

By providing your mobile number and opting in, you confirm that:

  • You are the authorized owner of the mobile number provided.

  • You are at least 18 years of age (or have parental consent).

  • You agree to receive automated and recurring text messages.

 

3. Message Frequency

The number of text messages you receive may vary based on your interactions with us. You can expect to receive approximately [e.g., 4] messages per month.

 

4. Cost

Russell Hinton Co. does not charge for its SMS program; however, Message and Data Rates May Apply from your wireless provider. Check your mobile plan for details on your messaging rates.

 

5. How to Opt-Out (Stop)

You may cancel the SMS service at any time.

  • Text STOP to [Insert Short Code or Phone Number].

  • You will receive a single confirmation message that you have been unsubscribed.

  • No further messages will be sent unless you re-subscribe.

 

6. How to Get Help (Help)

If you are experiencing issues with the messaging program or have questions:

  • Text HELP to [Insert Short Code or Phone Number].

  • Email us at: [Insert Support Email].

 

7. Supported Carriers

Our messages are supported by most major mobile carriers. Russell Hinton Co. and mobile carriers are not liable for delayed or undelivered messages.

 

8. Termination of Service

Russell Hinton Co. reserves the right to terminate the SMS service or your participation in it at any time, with or without notice.

 

9. Dispute Resolution

Any disputes regarding this SMS program shall be governed by the laws of [Insert State/Country] and resolved through [binding arbitration/small claims court], as outlined in our primary Website Terms of Service.